About Dr. Ryan Giffen

ryan giffen in long beach

Principal – Lead Human Resources Consultant

With over 20 years’ experience in human resources, hospitality, and academic roles, Dr. Ryan Giffen is an expert in human relations and Organizational culture. Providing advanced leadership, employee engagement, and human resource consulting, Dr. Giffen understands the complexities of the dynamic workforce of today.

Dr. Giffen’s career began in hospitality, leading operations and human resources departments for Fortune 500 companies including Kimpton Hotels & Restaurants and Marriott Hotels Worldwide as well as serving as the head of human resources for over 700 employees at Market Broiler Restaurants. Dr. Giffen then found his passion for teaching and consulting which led him to achieve a Ph.D. from Iowa State University in Hospitality management with a research emphasis on human resources. This pursuit led him to the role of culture and human resource speaker where he was asked to speak at organizations including the Orange County Hotel and Lodging Association, CalPoly Pomona, the International Education Corporation, and Hilton Hotels & Resorts.

Currently, Dr. Giffen supports a variety of organizations including construction, finance, and hospitality in both culture and human resources strategy as well as speak at local and national audiences on H.R. strategy including person-organizational fit and culture.


 

EDUCATION

Ph.D., Hospitality Management – Iowa State University
Dissertation title: Organizational culture and personality type: Relationship with person-organization fit and turnover intention

M.A., Organizational Leadership – Biola University
Applied research title: Enhancing internal communication—an impact on guest satisfaction

B.A., Social Sciences – Biola University

Certificate, Human Resources Management – California State University, Long Beach

 

EXPERIENCE

Human Resources Consultant
Employers Resource Associates—Seal Beach, CA
SHIFT it—Long Beach, CA

Area Manager, People & Culture
Kimpton Hotels and Restaurants—Los Angeles, CA

Director of Human Resources
Preferred Hospitality, Inc.—Riverside, CA

Guest Care Manager / Sales Manager / Front Desk Agent    
Marriott International (Courtyard by Marriott)
Buena Park & Fountain Valley, CA

 

TEACHING

California State University, Long Beach—Long Beach, CA
Leadership and Strategic Management in Hospitality
Hospitality Marketing and Service Management

Colorado State University—Global Campus
Human Resources Development and Management
Managing and Leading Team Dynamics
Principles of Human Resource Management
Principles of Management
The Legal and Ethical Environment of Business

Orange Coast College—Costa Mesa, CA
California Labor Law
Current Issues in Hospitality
Event Fund Raising & Sponsorship
Exposition and Trade Show Management
Front Office Operations
Guest Services
Hospitality Accounting
Hospitality Operations (Strategic Management)
Hospitality Travel and Tourism Law
Housekeeping & Property Operations
Human Resources Management
Introduction to Spa Management
Introduction to the Hospitality Industry
Leadership Development
Revenue Management
Sales & Marketing
Spa Retail
Spa Services and Treatments
Sports Event Management
Supervisory Skill Development

Johnson & Wales University—Providence, RI
Front Office Operations
Human Resources Management
Strategic Marketing in Hospitality

California State University, Pomona—Pomona, CA
Labor Law in the Hospitality Industry

Cypress College—Cypress, CA
Front Office Management